Accessibility Statement
Forever Held is committed to making our website as accessible and inclusive as possible, so that everyone can access information about our charity and the services we provide.
We understand that accessibility is especially important for those navigating our website during difficult or emotional times, and we aim to ensure our content is clear, calm and easy to use.
Our commitment to accessibility
We aim to make the Forever Held website accessible to as many people as possible. This includes ensuring that users can:
– Navigate the website using a keyboard
– Zoom in up to 200% without loss of content or functionality
– Read text that is clear and well-spaces
– Use the website with screen readers and assistive technologies
We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level where possible.
What we are doing to improve accessibility
We have taken steps to make our website more accessible, including:
– Using clear, readable fonts and appropriate colour contrast
– Structuring content with headings for easier navigation
– Keeping language simple and avoiding unnecessary jargon
– Ensuring links and buttons are clearly labelled
– Designing pages with minimal clutter and distractions
Accessibility is an ongoing process and we continue to review and improve our website.
Limitations and ongoing improvements
We are aware that some parts of the website may not yet be fully accessible. This may include:
– Older content or documents that are not fully optimised
– Third-party tools or platforms we do not control
We are actively working to address these areas as the charity grows and resources allow.
Alternative formats and support
If you experience difficulty accessing any part of our website or need information in an alternative format, please contact us.
We will do our best to provide information in a way that works for you.
Feedback and contact information
We welcome feedback on the accessibility of the Forever Held website. If you encounter any barriers or have suggestions for improvement, please let us know.
Email: info@foreverheld.org
Enforcement procedure
If you are not satisfied with our response to your accessibility request, you may contact the Equality Advisory and Support Service (EASS):
Website: www.equalityadvisoryservice.com
Telephone: 0808 800 0082
Review of this statement
This Accessibility Statement will be reviewed regularly and updated as needed to reflect improvements to the website.
Forever Held
Forever Held is a charity creating bespoke 3D hand and foot castings for families after baby and infant loss, preserving a moment in time to be held forever.
Quick Links
Support & Contact
Families and professionals can refer or contact us directly.
Email: info@foreverheld.org